Operations Assistant
Operations Assistant
- 1 Vacancy
- 13 Views
Experience
1 - 3 Years
Employee type
Full TimePosition
Junior level
Offer Salary
د. 30.00 - د. 30.00 /monthly
Job Description
01234
Job Title: Operations Assistant
Experience: 1–3 Years
Location: Dubai
About the Role:
We are seeking a proactive and detail-oriented Operations Assistant to support our growing team that provides babysitting, nanny, and housekeeping services. This role is key to ensuring smooth coordination between clients, our support team, and service staff. The ideal candidate will have experience in handling online systems, CRM tools, and have a good understanding of service-based businesses—particularly in household staffing or similar industries.
Key Responsibilities:
- Manage and respond to online inquiries in a timely and professional manner
- Maintain and update the CRM system with accurate client and staff information
- Coordinate calendars and bookings to match client needs with staff availability
- Assist with payment tracking and ensure timely processing
- Act as a liaison between clients and the customer support team to ensure seamless communication and service delivery
- Monitor and update online portals and internal tools used in daily operations
- Ensure smooth onboarding of new bookings and handle last-minute or urgent requests effectively
- Maintain detailed records and follow up to ensure client satisfaction
Requirements :
1–3 years of experience in an operations or administrative role, preferably in a service-based or staffing industry
Familiarity with household services such as babysitting, nanny care, or housekeeping is a strong plus
Hands-on experience with CRM systems, online scheduling tools, and digital communication platforms
Excellent coordination and multitasking abilities
Strong attention to detail and organizational skills
Team player with great communication skills
Comfortable working in a fast-paced, client-focused environment
Preferred Skills:
Prior experience in household staffing, hospitality, or customer service coordination
Familiarity with tools like Google Workspace, Slack, Trello, or similar
Ability to stay calm and solutions-focused during urgent requests or schedule change
Skills
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Job Overview
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Experience
1 - 3 Years
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Location
Afghanistan
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Offered Salary
د. 30.00 - د. 30.00 /monthly
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Qualification
Junior level
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Industry
Customer Service and Support, Operations -
Date Posted
6 days ago
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Apply Before
20 Apr, 2025